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Ready for the next Microsoft Teams outage? Book your free 20-minute Teams outage readiness assessment today. Book today! ➜ Book today! ➜ Search terms Search Products Vantage DX Overview Martello Vantage DX Vantage DX Solution Comparison Pricing Prioritize with Vantage DX Microsoft 365 User Experience Alerting Microsoft Teams Call Quality Monitoring Resolve with Vantage DX Microsoft Network Monitoring Troubleshooting Microsoft Teams and Microsoft 365 Issues Optimize with Vantage DX Proactive Microsoft 365 User Experience Monitoring Microsoft Outage Response Solutions Unified Communications Microsoft Teams Phone Microsoft Teams AudioCodes SBC Microsoft Teams Rooms Mitel Performance Analytics Modern Workplace Microsoft 365 Microsoft Teams Microsoft Exchange Microsoft SharePoint Microsoft 365 Web Applications & PowerApps Infrastructure AudioCodes Cherwell Paessler PRTG ServiceNow Per Role CEOs CIOs Microsoft 365 Administrator Microsoft Teams Administrator Managed Service Providers Use Cases Resources Learn Knowledge Base Training Case Studies Use Cases Resources eBooks Webinars Blog Frequently Asked Questions Videos Downloads and Documentation Vantage DX Vantage DX Monitoring Vantage DX Analytics Contact Support Vantage DX Download On-Demand Webinar Looking to maximize the Teams user experience? Learn how to strengthen the strategic role of IT in this on-demand webinar. Watch Now! About About Martello Company Martello Leadership Industry Recognition News Coverage Events Careers Martello Life Open Positions Benefits and Perks Martello Gives Back Investors Investor Room Press Releases Microsoft Teams Rooms Management Ensure your return on investment with end-to-end MTR performance and device visibility. Microsoft Teams Room Management Partners Investors Careers Contact Book a Call The Office 365 and Microsoft Teams Monitoring Solution Detect, alert, prioritize, resolve and prevent Microsoft Teams performance issues and any Microsoft 365 outage with Martello. Book A Demo Explore Teams Use Cases UK Department for Work and Pensions By making it much easier to identify any impact a network change would have on the Microsoft 365 and Teams user experience, Vantage DX reduced our requirement for testing resource, which is a tangible saving in the cost of supporting Microsoft 365 and Teams.” Read Case Study Microsoft Teams Performance is Critical for Business Productivity 80% of Microsoft Teams outages and Teams down issues are NOT caused by Microsoft 16% Only 16% of end users open an IT ticket when experiencing a Microsoft 365 or Microsoft Teams issue 11% Only 11% of enterprises are using a dedicated Microsoft Teams monitoring tool to prevent Teams outages and Microsoft 365 issues Get control of your Microsoft Teams Performance issues and improve Microsoft Teams performance with Martello Vantage DX. Request a Demo The ONLY comprehensive, out-of-the-box monitoring solution for Microsoft Teams Performance Issues IT teams need monitoring solutions that provide end-to-end visibility of the user experience to improve Microsoft Teams performance. Studies show that ONLY 16% of users open a ticket when a SaaS application is slow. This number is even less for VIPs. With so much riding on your Microsoft investment, how can you REALLY know how Microsoft Teams is performing for users? Martello Vantage DX is the solution. Prioritize Resolve Optimize Prioritize Is Microsoft Teams down? Know instantly which users are impacted, in which locations and who is responsible. Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level. Microsoft Teams Call Quality ➜ Resolve Understand in seconds the root cause of a Microsoft Teams or Microsoft 365 outage. Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue. Microsoft Network Path Analysis ➜ Optimize Detect Microsoft Teams and Office 365 outages in real time and prevent any service disruptions. Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations. ITSM Incident Workflows ➜ Maximize Office 365 and Microsoft Teams ROI Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue Increase business productivity by ensuring the best quality of service Lower total cost of ownership (TCO) while increasing user satisfaction Vantage DX unifies all call and communication reports into one, ensuring top MS Teams call quality with lowest possible network interruptions. End-to-end data visibility and ease of viewing insights on dashboards make it the best performing solution I tried so far.” Read Full Review Scalability, integrations and ease of navigating the platforms are its best features. Operating our call center without interruptions is one of our top priorities and Vantage DX enabled us to achieve it by improving our call response rates and optimizing MS Teams Phone Calling Plans.” Read Full Review Vantage DX solved our dependency on support tickets opened by users, to find and solve issues. It is easy to implement and makes sure we get the best performance out of Microsoft applications; by collecting, combining and analyzing call data.” Read Full Review Solve issues of hybrid deployment and configuration of Microsoft Exchange. Monitors email service and securing any cybersecurity risk that might happen to the server. Easy tools provided to integrate between HealthSet and Backpressure events.” Read Full Review Martello Vantage DX Empowers IT to Improve Microsoft Teams Performance with Microsoft Teams Monitoring Proactive Microsoft 365 Monitoring and Reporting: The UK Department for Work and Pensions See how the DWP, the UK’s biggest public service department deployed Martello Vantage DX for proactive monitoring of the Microsoft 365 and Teams service so that they can now: Visualize where an issue is occurring on the path from the user to the Microsoft data centre using the diagnostics capabilities, to make troubleshooting the issue much faster. Harness the performance and user experience metrics in Vantage DX to surface trends into a central dashboard of KPIs that is used by the DWP’s senior leadership team. Drive public sector accessibility standards, with improvements such as zooming in and colour contrasts that made Vantage DX more accessible to people with low vision. These accessibility improvements can assist other UK government entities who wish to implement Vantage DX. Deeper Dive Vitrolife Saves More than 10,000 Hours of Microsoft Teams Troubleshooting time with Martello Vantage DX See how Vitrolife, a global leader in reproductive health used Martello Vantage DX to quickly resolve Microsoft Teams issues with data rather than guesswork: Know who exactly is having Microsoft Teams performance issues with dashboards that show which specific users are having issues, where they are located and what network is being used. Monitor meetings that had at least two participants having poor Teams call and video quality to improve Microsoft Teams performance. Visualize all network hops and pinpoint any issues on the path to the Teams server with Microsoft Teams performance monitoring. Deeper Dive Berry Bros. & Rudd Gets Deep Visibility into Teams Performance to Proactively Deliver a Better User Experience See how Martello Vantage DX has...